Shipping policy

Nirex Shipping Policy

PROCESSING TIME:
- Orders are processed within 1-2 business days
- Orders placed on weekends or holidays are processed the next business day
- You will receive a shipping confirmation email with tracking once your order ships

DOMESTIC SHIPPING (USA):
- Standard Shipping: 5-7 business days
- Free standard shipping on orders over [$AMOUNT]

INTERNATIONAL SHIPPING:
- International shipping is available to [LIST COUNTRIES]
- Delivery time: 10-21 business days depending on destination
- International customers are responsible for any customs duties, taxes, or import fees that may apply

TRACKING:
You will receive a tracking number via email once your order ships. If you do not receive tracking within 3 business days of your order, please email [support@nirex.com].

UNDELIVERED OR LOST PACKAGES:
If your package is marked as delivered but you did not receive it, please:
1. Check with neighbors and household members
2. Contact your local postal carrier
3. Email us within 7 days of the delivery date if the package cannot be located

For packages lost in transit (no tracking updates for 14+ days), please contact [support@nirex.com] and we will work with the carrier to resolve the issue.

ADDRESS ACCURACY:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If your order is returned to us due to an incorrect address, we will contact you to arrange reshipment (additional shipping charges may apply).

QUESTIONS:
Email [support@nirex.com]